At Flextread, we prioritize swift and secure delivery for all orders. Our team processes shipments within 1-2 business days after payment confirmation, ensuring your premium footwear reaches you in optimal condition. Whether you've selected rugged outdoor gear or sophisticated urban styles, each item is carefully packaged to withstand transit. We partner with trusted carriers to maintain reliability across all shipping stages.

Processing typically completes within 48 hours, excluding weekends and holidays. Delivery durations vary based on destination and carrier capacity. Domestic orders generally arrive within 5-7 business days, while international shipments may require 10-20 business days. Seasonal peaks or unforeseen circumstances may occasionally extend these estimates, but we proactively monitor all shipments to minimize delays.

We offer transparent pricing with two straightforward options:

Standard Shipping (10-15 Business Days): $15 applies to orders totaling $0-$60
Free Shipping (10-15 Business Days): Automatically granted for orders exceeding $60 (maximum cart value: $9999)

Currently serving 30+ countries including the United States, Canada, UK, and EU member states. Some remote locations or islands may incur additional fees. Unfortunately, we cannot ship to embargoed nations or regions with import restrictions on footwear. During checkout, our system automatically verifies your address eligibility.

Within 24 hours of dispatch, you'll receive a confirmation email containing:
- Your unique tracking number
- Direct links to carrier tracking portals
- Estimated delivery window
For convenience, you can also monitor order status by logging into your account dashboard.

While 98% of deliveries arrive on time, should your package encounter delays exceeding 5 business days past the estimated date or show no tracking updates for 72 hours, please contact our support team at [email protected]. Include your order number and any relevant correspondence. We'll initiate carrier investigations and provide replacement solutions if necessary.

International customers are responsible for any customs fees, taxes, or import duties imposed by their country. These charges vary significantly by destination and product value. We declare all packages with accurate Harmonized System (HS) codes to facilitate smooth clearance. For specific rate inquiries, we recommend consulting your local customs authority before ordering.